1. Introduction
Welcome to Lyrical Toupee (“we,” “us,” or “our”). We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit https://lyricaltoupee.com/ and purchase our products. By using our website and services, you agree to the practices described below.
2. Information We Collect
2.1 Information You Provide Directly
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Account Registration: When you create an account, we collect your name, email address, phone number, shipping address, and billing address. This information is used to manage your account and process orders.
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Order & Payment Information: We collect details such as the products you select, quantities, shipping address, payment method, and the last four digits of your credit card. This is required to fulfill and confirm your orders.
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Customer Service & Communication: If you contact us via our form, email, or phone—Tel/WhatsApp: +1 626 417 9246—we may collect information you share (e.g., chat transcripts, emails) to resolve inquiries and improve our support. lyricaltoupee.com
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Marketing Preferences: If you sign up for our newsletter or marketing emails, we store your preferences (e.g., new arrivals, discount offers) so we send only the content you’ve opted into.
2.2 Automatically Collected Information
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Usage Data: When you visit our site, we log your IP address, browser type, visited pages, timestamps, and session duration. We use this data for analytics and to optimize site performance.
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Cookies & Tracking Technologies: We use cookies, web beacons, and local storage to:
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Recognize returning visitors and remember login status.
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Store preferences (e.g., currency, language).
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Analyze site performance (page views, bounce rates).
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Serve relevant ads when you browse other websites.
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Device & Location Information: Based on your device settings, we may collect approximate location data to calculate shipping costs and tailor localized content.
3. How We Use Your Information
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Order Fulfillment & Customer Service: We use your information to confirm inventory, generate shipping labels, arrange logistics, and respond to pre‐ and post‐sale inquiries.
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Payment Processing & Fraud Prevention: We verify and process payments through our payment gateways (Visa, MasterCard, Amex, Apple Pay, PayPal, Shop Pay, Google Pay, Venmo, Diners Club, Discover). We also monitor for suspicious activity to protect your data. lyricaltoupee.com
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Product Improvement & Personalization: We analyze purchase history and browsing behavior to identify popular styles (e.g., French lace, Swiss lace, Thin Skin, Fine Mono, Welded Mono) and recommend products that match your preferences.
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Marketing & Promotions: With your consent, we send emails or SMS about new arrivals, flash sales, and exclusive discounts. You can unsubscribe at any time via the link in any email or in your account settings.
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Compliance & Legal Requirements: We comply with applicable laws (consumer protection, tax regulations, CCPA, etc.). If legally required, we may share information with law enforcement or regulatory bodies.
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Analytics & Site Performance: We use Google Analytics and similar tools to track visitor behavior, measure conversion rates, and improve user experience.
4. Cookies and Tracking Technologies
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What Are Cookies?
Cookies are small text files stored by your browser to help us remember your preferences, login information, and track site traffic. -
Types of Cookies
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Essential Cookies: Necessary for basic site functions (e.g., account login, shopping cart).
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Performance & Analytics Cookies: Collect anonymous data on page visits, referral sources, and user behavior to improve our site.
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Advertising Cookies: Track browsing interests to display relevant ads on external sites.
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Managing Cookies
You can disable or delete cookies through your browser settings (Chrome, Firefox, Safari, etc.). Note that disabling cookies may affect features like auto‐login, saved cart items, and personalized recommendations.
5. Third‐Party Services and Links
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Payment Gateways:
We use third‐party providers (Stripe, PayPal, Shop Pay) to process transactions. Your payment details are submitted directly to those providers via encrypted channels; we do not store full card information long‐term. -
Analytics & Advertising Partners:
We integrate with Google Analytics, Facebook Pixel, and similar services for traffic analysis and targeted advertising. -
External Links:
Our site may include links to third‐party websites. Once you click those links, your data is governed by the linked site’s privacy policy. Please review them before proceeding. -
Affiliate & Referral Programs:
If you place an order through a referral link, we track the source to allocate commissions per our affiliate agreement. Affiliate privacy practices are governed by our partnership terms.
6. Data Security and Retention
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Security Measures:
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We use SSL/TLS encryption to secure data transmission between your browser and our servers.
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Access to sensitive data is restricted to authorized personnel only, with multi‐factor authentication and audit logging.
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We conduct regular security audits and vulnerability scans to address potential threats.
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Data Retention:
We retain personal information only as long as necessary for the purposes described. For example:-
Order & Payment Records: Retained at least three years to comply with tax and accounting laws.
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Marketing Subscription Data: Retained until you unsubscribe or delete your account.
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Customer Support Records: Retained at least one year to address any follow‐up or warranty issues.
When data is no longer needed, we securely delete or anonymize it.
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7. Your Rights and Choices
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Access & Correction:
You can access and update your profile information (name, email, address) by logging into your account. For changes not available online, email privacy@lyricalhair.com or message us via Tel/WhatsApp: +1 626 417 9246. lyricaltoupee.com -
Deletion & Account Closure:
You may request deletion of your account and personal data at any time. Following deletion, your data is removed from active systems, though anonymized records may be retained for legal compliance. -
Opt‐Out of Marketing:
Click “Unsubscribe” in any marketing email or adjust your preferences in “My Settings” to stop receiving promotional messages. -
Do Not Sell or Share My Personal Information:
To exercise your California CCPA rights, please visit our “Do Not Sell or Share My Personal Information” page or email privacy@lyricalhair.com. lyricaltoupee.comlyricaltoupee.com -
Cookies Preferences:
Manage or disable cookies through your browser settings. Refer to your browser’s help documentation for assistance.
8. Children’s Privacy
Our website is intended for users aged 18 or older. If you are under 18, please use this site only with parental consent. If we learn of collecting information from anyone under 16 without parental permission, we will delete that data immediately.
9. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in legal requirements or our business practices. Each revision will show a new “Last Updated” date at the top of this page, and we will post a notice on our homepage. Continued use of our services after any update constitutes acceptance of the revised policy.
10. Contact Us
If you have questions, requests, or wish to exercise any of your privacy rights, please contact us:
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Email: mark@lyricaltoupee.com
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Tel/WhatsApp: +1 626 417 9246
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Mailing Address:
Lyrical Toupee LLC
2001 Santa Anita Ave Ste 101
South El Monte, CA 91733‐3441
USA